This is an opportunity to make a significant impact at a fast-growing tech company.
We’re looking for hard-working and passionate people that are interested in helping software makers find their dream job. The Tech Talent Advisors (internally we refer to ourselves as Talent Advisors) keep the OfferZen marketplace going and are trusted to help support and guide our Developers, Designers and all people in tech using our marketplace to find a job. It is the perfect opportunity for someone who is energised by helping people, willing to go the extra mile to provide the best service and is passionate about developing people.
Tech Talent Advisors don’t work on commission, which enables them to focus on helping people rather than hitting revenue targets.
What you’ll do
Solve human problems relating to all phases of people’s job search, from coaching people on interviews to giving advice on offer negotiation.
Work with our company-facing team to manage relationships and resolve issues between developers and companies.
Be an expert on tech marketplace knowledge that Developers and Designers rely on to succeed in their job search. When Developers apply to OfferZen you’ll help them create awesome profiles and prepare for interviews – and during their job search you’ll give them ongoing advice.
Collaborating with the product team to improve the platform for users as well as the tools we use internally.
We’re a data-driven company: you will have full access to the market data to help you make informed decisions. Analytical thinking will put you at an advantage.
Along with the platform itself, we built custom software that gives Tech Talent Advisors “superhuman” capabilities. Your insights will act as feedback for the product team and help them to make improvements and build new features.
We’re dedicated to authenticity: We treat people as people, caring personally and speaking openly. We foster low-ego behaviour – we own our mistakes as well as our victories. We’re never about blame. We’re always about honesty, learning and continuous improvement. We ensure lots of transparency and visibility. From OKRs and strategy to analytics and company performance numbers, it’s all available for you to see and understand.
We’re passionate about learning and levelling up: Everyone at OfferZen strives for a growth mindset. We read books, listen to podcasts, share expertise obsessively, then take on hard challenges with smart guidance and support. When things go wrong, we look for the learning and how to improve.
We’re all about balance: We believe that maintaining a healthy balance between home and work is the key to feeling happier and more productive. We work fully remote and also offer 20 days of leave a year which are available to use from the time you start.
Empathy Can’t Be Automated: Solving Complex Problems in a Tech Marketplace. This article gives more insight into the world of tech marketplace advisors and what they do.
One of the Tech Talent Advisors, wrote about her experience of working at OfferZen on our blog.
The OfferZen Story
OfferZen is on a mission to improve the experience of finding work for people involved in making software, from developers to designers and data scientists through the utilisation of our world class online recruitment marketplace. We do this by flipping the traditional recruitment model on its head and getting companies to reach out to candidates with upfront offers.
Over the last 5 years, we have managed to make a large dent in the South African online tech recruitment marketplace – and we’re speeding up. We have a team of 100+ people with offices in both Cape Town and Amsterdam. At 5 years young, we’re still in an exciting start up phase which allows us to develop new and exciting ideas, innovate our product, and think creatively about solving real problems.
*This role can be based locally or remotely – we welcome all applicants based in South Africa.
What are the Skills required for the Opportunity?
You’ll love this job if you have:
Strong multi-tasking ability and great time-management skills – Talent Advisors are responsible for supporting many candidates at a time, and this means having the ability to stay on top of all of them and where they are in their job search. As a Talent Advisor, you will use various reporting tools to keep track of your candidates and collaborate with the internal OfferZen team!
A knack for speaking and active listening – Talent Advisors are the welcoming party for OfferZen users! So if you enjoy helping and coaching people, and are confident in your ability to communicate effectively, have great conflict resolution skills, and listen actively, then this might just be for you!
Strong intuition and emotional intelligence – Job searching is hard, Talent Advisors need to support candidates through tough conversations, and even scarier, through rejection!
Criteria for the Opportunity?
The ideal Tech Talent Advisor:
Is passionate about technology and startups.
Has a university degree (or dropped out for an interesting reason).
Will go the extra mile to ensure an excellent customer experience.
What it’s like to work here
Want to join us?